Latest News

News regarding the surgery - please see the Open Letter to Patients regarding the upcoming changes to the surgery ownership.

Open Letter to Patients - Please do not contact the surgery regarding this letter, but should you have any queries, please see the contact details within the letter. 

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Flu Jabs and Covid Booster Jab News

FLU:

You will receive either a call, letter or text from the surgery to book you in if you are eligible for your Flu Jab. Due to supply issues we are prioritising our patients over 65 and those on our at risk registers. 

Appointments are available to book on line using Patient Access. Please do not book unless you have received contact from the surgery. 

We will be carrying out Flu Clinics at Uplands School with smaller clinics in Wadhurst and Ticehurst Surgeries. 

COVID Booster jabs:

All our COVID vaccinations will take place at the Ticehurst Pharmacy Vaccination site at: 

Woodland Enterprise Centre, Hastings Road, Flimwell, WADHURST, East Sussex TN5 7PR

For queries - call 01580 200294 or 07341 200512  

On the morning of Monday 20 September, the National Booking Service (www.nhs.uk/covid-vaccination and 119) will go live allowing eligible people to book their Covid-19 booster vaccine appointments in vaccine sites that are on the NBS.

Text messages and letters from the COVID vaccination service will start to be sent out to eligible people from the morning of Monday 20 September and throughout next week in a phased way.

As this will be phased, people will only be able to book once they are invited. For people that aren’t invited to book on NBS straight away, or where they haven’t been contacted and booked through another service, they will be contacted by the COVID vaccination service and able to book in the near future.

Please do not ring the surgery regarding your COVID vaccination booking. You can access this through Patient Access, the NHS App or call 119.

To calculate 180+ days since your last vaccination - Date Calculator

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Welcome Back!

The waiting rooms are open for patients with an appointment. Only 4 patients per waiting room. Please do not arrive early as you may block someone's appointment. Follow staff instructions and please be kind to our staff. 


Appointments/Telephone calls/Messages for your GP

Our telephone lines are extremely busy first thing in the mornings, especially on a Monday and during lunchtimes.  If your matter is not urgent you can use e-Consult or try later during the day when the phones should be less busy.  Please also listen to the options and choose the correct department for your needs.  Your call will be held in a queue and answered when possible. 

We are committed to providing a rapid service to our patients, but this is leading to our GPs being overloaded with requests from patients. So that we can deal with your queries more effectively we are instigating a new system.

If you ask for an appointment then our Reception staff will ask you for information regarding your request. They are doing this because the doctors have asked them to; in order that any emergency calls can be given priority, and other calls can be dealt with appropriately, it may be that your query can be dealt with by another member or the team without the need to speak with your GP. Please do assist us by stating the reason for your call and choosing the correct telephone option.

1 for Reception and 2 for Secretaries (reports and referral queries)


PHYSIO APPOINTMENTS

We are very glad to be able to book patients to the 'First Contact Physio' who is now based at Wadhurst Surgery (this service was previously held at Rotherfield Surgery).  This gives you faster access to expert diagnosis and you’ll leave with the advice and exercises you need to start tackling the problem. Please ask to be referred to the Physio if you are calling for:

  • All soft tissue injuries, sprains, strains or sports injuries • Arthritis • Problems with muscles, ligaments, tendons or bones, eg tennis elbow, carpal tunnel syndrome, ankle sprains • Spinal problems including lower back, mid-back and neck pain • Spinal-related pain in arms or legs, including nerve symptoms, eg pins and needles or numbness • Post-orthopaedic surgery

Please dress as if you were seeing a GP. 

 

Health News from the BBC and the NHS

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