NEW! COVID VACCINATIONS INVITATIONS
We are now inviting you for your vaccinations - do not contact us to request an appointment. We will contact you.
If you do not have a mobile number we will telephone you to book an appointment at Saxonbury House Surgery in Crowborough.
If you have a mobile number we will send you a text from the GPsurgery.
If you been sent a text to invite you for your COVID vaccination at Crowborough - please read the instructions below BEFORE you click on the link within your text to book and then follow the instructions.
We will never ask you for bank details/payments.
Venue and important Information:
- Venue address: Saxonbury House Surgery, Croft Road, Crowborough, TN6 1DL
- Do not book an appointment if you have had any other vaccination in the past 7 days
- Do not book an appointment if you have tested positive for Covid-19 in the last 28 days
- Please DO NOT arrive early for your appointment, arrive at your given time or you may have to queue
- Park in Waitrose Car Park (FREE)
- Please DECLINE the appointment if you do not wish to be vaccinated, already been vaccinated or have booked elsewhere.
- If for any reason you cannot attend the appointment, please contact us at Wadhurst Surgery – 01892 783888 so we can arrange an alternative appointment as and when one becomes available
- Wear short sleeves so the vaccinators can access your arm easily
- Be prepared to provide emergency contact details should you be asked
Would you be interested in joining the NHS COVID-19 Vaccine Research Registry? If so: NHS Covid-19 vaccine research registry
For up to date advice from the government - gov.uk/coronavirus
Have you had COVID19? https://www.yourcovidrecovery.nhs.uk/
Face Mask Update - 16/07/20
For the latest government advice regarding face coverings, please click this link:
As a Surgery we are not able to issue exemptions for face coverings, it should be sufficient for someone to declare that they are eligible for an exemption directly with the person questioning them (e.g. bus driver) however the following website offers helpful advice and it does have a variety of cards for patients / parents to print should they wish to carry one of these around with them https://www.keepsafe.org.uk/
HIGH RISK/SHIELDING - FAQs
PHOTO INFO - How to take a photo.pdf
We will be moving all GP appointments to be via the Telephone. This is to enable our GPs to triage your symptoms prior to treatment.
If GPs feel it necessary to bring you in to the surgery - they will do so - they may prescribe medication for your symptoms over the phone to be collected at a Chemist or refer you for secondary care.
PLEASE NOTE: If the GP needs to examine you, the appointment may NOT be the surgery you are registered at, so please be available to travel.
We will be moving to essential services only - these include urgent blood tests/ECGs, Child Immunisations, Contraception, Dressing & Wound care, Injections and INR testing.
Please be advised - if you have pre-booked appointments - these may be cancelled.
What we ask of you, our patients:
As you can appreciate, this is a particularly difficult time for our staff. Fortunately, so far, the majority of patients have been kind and understanding, and we ask for all patients to be aware that the reception team is advised by the Doctors.
Please be aware, our reception team cannot offer more advice than that which is on the 111 website https://111.nhs.uk/
Our GPs cannot confirm or deny if you have Coronavirus - this is done by Public Health England
Please be considerate when ringing the surgery - we operate under a Zero Tolerance Policy - and patients who are rude/abusive or aggressive may be removed from the practice list and have to register elsewhere.
DO NOT TURN UP AT THE SURGERY WITHOUT AN APPOINTMENT
As per the government guidelines, we will not be issuing letters/certificates or sick notes to patients who are self-isolating or are unwell due to COVID-19
Please visit this website for further information:
Use this service if you have been told to self-isolate because of coronavirus and you need a note for your employer.
This service is only for people who:
- have symptoms of coronavirus
- live with someone who has symptoms of coronavirus
Click on this link to start the process to get an Isolation Note
Please do not order your medication too early or ask for more than one month. We have seen how bulk/panic buying has left a shortage of food and other items. The NHS have contingency to keep a stream of medication provision, and stockpiling medication will cause this process to fail.
INHALERS: If you have not had an asthma review or have been prescribed inhalers for a long time - we will not be issuing these in response to COVID-19.
We understand that this period is concerning for you too, and we would like you to be assured that we are endeavouring to do all we can to mitigate risk to our patients and our staff.
Friends of Wadhurst, Ticehurst, Frant and all areas covered by the Surgery
We are incredibly fortunate that we have a community that helps each other. The surgery will be working alongside both Carillion Cottage (Wadhurst) and Ticehurst Community Friends. These organisations are currently preparing to serve the vulnerable patients.
Carillion Cottage - 01892 785658
Ticehurst Community Friends - 01580 849280
Frant Community Care Group - 01892 750791 Frant Community Group
We will be updating this webpage as regularly as necessary.
As a surgery, we would like to thank you for your patience and understanding during this time.
We would also like to publically thank our wonderful staff - who are being incredibly flexible and resilient - i'm sure you will agree, they are doing a fantastic job, and we would appreciate it if you tell them that too!
Keep well, take care.
Dr Andy Blackburn and all the team at Wadhurst Medical Group
Government Coronavirus Advice
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
Stay at home if you have coronavirus symptoms
Stay at home if you have either:
- a high temperature – you feel hot to touch on your chest or back
- a new, continuous cough – this means you've started coughing repeatedly
Do not go to a GP surgery, pharmacy or hospital.
You do not need to contact 111 to tell them you're staying at home.
Testing for coronavirus is not needed if you're staying at home.
Read the NHS advice about staying home, including how long to isolate for.
Use the NHS 111 online coronavirus service if:
- you feel you cannot cope with your symptoms at home
- your condition gets worse
- your symptoms do not get better after 7 days
Use the 111 coronavirus service
Only call 111 if you cannot get help online.
Advice in other parts of the UK
For region specific information and advice in: